Terms of Service

This policy outlines the terms under which DRose services are delivered. It sets clear expectations for both DRose and service users, including roles, responsibilities, agreements and the conditions that support effective and professional engagement.

Terms of Service

About Us

DRose Development Consultancy (“DRose”, “we”, “us”, “our”) is a UK‑founded consultancy providing learning, development, advisory and capacity‑building services through:

~ DRose Business

~ DRose Academy

~ Our websites, digital platforms and learning environments

~ Professional engagement pathways, including Microsoft‑based tools

~ Official social media profiles, including LinkedIn and Instagram

Our work is grounded in ethical, equitable and reflective practice, informed by the DRose Ethics & Equity Strategic Frameworks.

Scope of These Terms

These Terms of Service apply to your access to and use of:

DRoseBusiness.com and DRoseAcademy.com

Learning materials, courses, webinars, certifications and subscriptions

Consultancy, advisory and facilitation services

Communications and engagement via Microsoft platforms (such as email, Bookings links, calendar, Teams or SharePoint, where applicable)

Interaction with DRose through official social media channels

By accessing or using our services, you agree to these Terms.

Our Ethics and Values Approach

All DRose services are delivered in alignment with our ethical and equity‑based commitments, including:

~ Ethical Decision‑Making

~ Equipping Our People

~ Engaging Diverse Stakeholders

~ Empowering Representative Leadership

~ Equity‑Based Planning

~ Excellence Showcases

~ Ecosystem Building

We expect all users, learners and collaborators to engage with our platforms and services in ways that reflect respect, accountability, inclusion and responsibility.

We reserve the right to restrict or withdraw access where behaviour undermines safety, dignity or ethical practice.

View our Community Standards here >>>

Use of Our Services and Content

You agree to:

~ Use DRose content and services for lawful purposes only

~ Engage respectfully with facilitators, learners and staff

~ Not misuse, misrepresent or extract content in ways that conflict with our values

All learning materials, frameworks and resources remain the intellectual property of DRose Development Consultancy unless otherwise stated.

You may not reproduce, distribute or commercialise our content without written permission.

Learning Certification

Where courses or programmes are described as CPD‑aligned or CPD‑certified, this reflects structured learning designed to support continuing professional development.

Completion certificates:

~ Recognise participation and learning engagement

~ Do not constitute regulatory or statutory accreditation

~ Should be used responsibly and accurately in professional contexts

Ethical practice is understood as ongoing, not a one‑off achievement.

Payments, Subscriptions and Access

Where services are paid:

~ Fees, billing cycles and access terms will be clearly stated at point of purchase

~ Subscriptions may be cancelled in accordance with stated terms

~ Access to learning materials may be time‑limited or ongoing, depending on the product

We aim to design pricing and access models that reflect equity‑based planning and sustainability.

Microsoft Engagement Pathways

DRose may use Microsoft tools and platforms (such as Outlook, Teams, Forms or SharePoint) to deliver learning, communication or collaboration.

Your use of these tools is subject to:

~ These Terms

~ Our Privacy and GDPR policies

~ DRose Community Standards

~ Microsoft’s own terms and privacy standards

We take reasonable steps to ensure ethical, secure and appropriate use of digital tools.

Social Media Engagement

DRose maintains official profiles on platforms including LinkedIn and Instagram.

By engaging with us on social media, you agree to:

Respectful and professional interaction

No harassment, discrimination or harmful conduct

Acknowledgement that public platforms are governed by third‑party terms

We may moderate or remove content that conflicts with our values or community standards.

Privacy, Data Protection and GDPR

We are committed to protecting your personal data and privacy.

Our data practices:

~ Comply with the UK General Data Protection Regulation (UK GDPR) and relevant UK legislation

~ Are outlined in our Privacy Policy, which forms part of these Terms

~ Apply to global users, with UK legislative standards as our foundation

We collect only what is necessary, use data responsibly, and respect your rights regarding access, correction and erasure.

You can view our Cookies Policy by following this link - DRose Academy Cookies Policy

Global Use and Jurisdiction

While DRose serves users globally, our operations are founded in UK law and governance standards.

These Terms are governed by the laws of England and Wales.

Any disputes will be handled in accordance with UK legal processes and DRose Grievance and Complaints policy, where applicable.

Changes to These Terms

We may update these Terms from time to time to reflect:

~ Legal or regulatory changes

~ Updates to our services

~ Ethical or governance developments

The most current version will always be available on our websites.

Contact Us

If you have questions about these Terms or our services, please contact us via:

DRoseBusiness.com

DRoseAcademy.com

[email protected]

Enquiry Form

Review:

This policy will be reviewed annually and updated as necessary to ensure ongoing compliance with data protection legislation and best practices.

Next review – April 2027

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